The first task is to understand your position: what you own and owe, how money moves through the household, who depends on you, what you want to achieve and what could disrupt the plan.

From there, an advisor may analyse gaps and trade-offs, explain possible approaches, make recommendations within an agreed scope, help implement accepted decisions and review the plan as circumstances change.

Not every advisor provides every part of that service. Some focus on a specialist area; some advise and arrange products; others mainly provide ongoing planning. The title alone therefore tells you very little about what will actually happen.

A useful relationship makes the scope visible: what the advisor will do, what remains your responsibility, which other specialists may be needed and how the service is paid for.

Try this now

Write down the help you believe you are receiving in one sentence. Then find the service agreement, advice record or fee disclosure and compare your expectation with what is written.

Ask your advisor

  • Which parts of planning, recommendation, implementation and review are included in our relationship?
  • What is outside your scope, and who would normally help with it?

Good advice should make a complex decision clearer. It cannot remove every uncertainty or make the final decision for you.

Next: Signing a form is not the same as receiving advice