Spoken advice is easy to remember selectively, especially when a decision contains unfamiliar terms.

A written advice record gives you something more reliable: what was understood about your needs, what was recommended, why it was considered suitable, and which important risks, costs or alternatives were discussed.

It also lets you test the recommendation before acting. You can check whether the goal and time horizon are correct, whether a product replacement has been compared fairly and whether the trade-offs match the conversation. Years later, the record can explain why a decision was made even if the advisor or your circumstances have changed.

But written does not automatically mean clear or good. A long generic document may still leave the actual reasoning out. Look for a recognisable link from your facts and priorities to the recommendation, not merely your name inserted into standard wording.

Try this now

Find the written record for one important recommendation. Highlight the need, recommendation, reason, main cost and main risk. If one of those is absent or difficult to locate, turn it into a question before signing or at the next review.

Ask your advisor

  • Where is the personal reasoning behind this recommendation recorded?
  • Which alternatives were considered, and why were they not preferred?

Keep the final advice record with the related application, disclosures and later review notes.

Next: A review should not automatically produce a transaction